Located on the side of the watch is the alert/SOS button. When pressed, it will contact the monitoring centre. The wearer is then in direct contact with a trained operator who can assess the situation, contact family, caregiver, or if needed emergency services.
By using the GPS location details and real time tracking, the operator is able to direct the responders to the precise location. The wearer is also able to speak directly to the operator who is able to give reassurance when much needed.
Each watch comes with a pre-configured SIM card and will operate wherever there is mobile network coverage.